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Experiencing issues with your Mac mouse not working can be frustrating, whether it’s an Apple Magic Mouse, a USB mouse, or a wireless one. Here’s a step-by-step guide to help you troubleshoot and fix any type of mouse problem for you Mac:
Table of Contents
How To Fix Mouse Not Working Mac
Check the mouse’s power and batteries:
Ensure your Apple Magic Mouse or wireless mouse has adequate battery power. Replace batteries if necessary and check if the issue persists.
Restart your Mac:
Sometimes, a simple restart can resolve various issues. Reboot your Mac and see if the mouse starts working again.
Check for physical issues:
Inspect your mouse for any visible damage, dirt, or debris that could obstruct the sensor or buttons. Clean the mouse carefully if needed.
Verify Bluetooth is enabled:
If you’re using a Bluetooth mouse, ensure Bluetooth is turned on in your Mac’s System Preferences. If it’s off, enable it and try connecting your mouse again.
Remove and re-add the mouse:
In System Preferences, go to “Bluetooth” and remove the mouse from the list of connected devices. Then, try re-adding it by clicking the “+” button and following the on-screen instructions.
Check USB connections:
For a USB mouse, make sure it’s securely connected to your Mac. If possible, test the mouse on another device or try a different USB port on your Mac to rule out hardware issues.
Update macOS:
Outdated macOS versions can cause connectivity issues. Go to System Preferences > Software Update to check for and install any available updates.
Adjust mouse settings:
Navigate to System Preferences > Mouse to verify your settings, such as tracking speed, scrolling, and primary mouse button. Adjust as needed to see if the issue is resolved.
Reset the SMC (System Management Controller):
For MacBook Pro and MacBook Air, shut down your Mac and unplug the power cable. Press and hold Shift + Control + Option and the Power button for 10 seconds. Release the keys, reconnect the power cable, and restart your Mac. For iMac, Mac Mini, or Mac Pro, unplug the power cable, wait for 15 seconds, plug it back in, and restart your Mac.
What To Do If Your Keyboard Still Doesn't Work
If none of these steps work, consider contacting Apple Support or visiting an Apple Store for further assistance.
2 Comments
Marc Emral
I just hooked up a bluetooth keyboard from Macally. It is nice but when I use the shift quote mark key I get an asterisk. When I use a shift-plus key I do not get a plus sign. When I use a shift number 2 key I do not get an at sign. I have restarted and unhooked and checked connections to no avail. Please help quickly.
Marc Emral
812-363-2689
Leree-Ann Cainglet
I’m sorry to hear about the issues you’re facing with your Macally Bluetooth keyboard. To get prompt assistance and resolve the problem, I recommend visiting our help section at https://help.macally.com/help for detailed troubleshooting guides and solutions. If you need further assistance or have specific questions, please don’t hesitate to contact our support team at https://us.macally.com/pages/contact-support. Our dedicated team will be happy to assist you in resolving this matter quickly. Thank you for choosing Macally, and we look forward to helping you get your keyboard working perfectly again!